Professional Referral

If you would like to make a referral on behalf of a client into SARC Teesside:

  • Please ensure you have consent from the client
  • Call us 24/7 on 03333 44 8283
  • Or, complete the online professional referral form below

Due to the time restrictions of some interventions, we recommend seeking advice on 03333 44 8283 when supporting a victim of a recent rape or sexual assault (within last 7 days).

Client information is confidential and will transfer directly to the SARC Teesside case management system, only accessible to specially trained SARC staff.

Following an online referral, a SARC Support Coordinator will be in touch with the client by their preferred contact method at a time between 9am and 8pm Monday to Friday, and 10am and 2pm weekends and bank holidays. Where possible contact will be attempted at their suggested time and date.

Referrer

(Between 9:00-20:00 Monday to Friday and 10:00-14:00 on Weekends and bank holidays)

Client

(Between 9:00-20:00 Monday to Friday and 10:00-14:00 on Weekends and bank holidays)

Acceptance of Support and Privacy Information

Client details will be stored on a secure electronic case management system and used to help them cope with, and recover from the impact of sexual violence. We will not share their information with anyone else without permission, unless safeguarding issues are identified.

We will store client details for a period of seven years from the closure of their case. We will keep client information longer if they would like us to.

Clients have the right to:

  • Withdraw their consent at any time.
  • View any information held about them.
  • Request that any incorrect information is put right.
  • Have their details removed from the SARC system at any point.
  • Make a complaint if they are unhappy with the way in which their details are stored or used.

Graham Strange, Data Controller, Victim Services Lead, 0303 0401099.

They were lovely and made me feel comfortable. Out of hours staff were lovely as well. Talked to me and made me feel at ease and safe

Female, 18, Medical Examination, Police Interview

Brilliant, could not of got through this tough time without all the help from staff. Thank you for everything

Male, 20, Support Session

The staff are really helpful and lovely they could not have done more

Female, 35, Police Interview

Excellent, very supportive, listened and gave good advice. A massive thank you to the staff for being so supportive with my daughter and myself at this traumatic time for her. You do an excellent job.

Female, 47, Medical Examination, Police Interview
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